Frequently Asked Questions

What is a virtual assistant?

A virtual assistant (VA) is a self-employed, independent contractor who provides administrative and/or technical support to small businesses and busy executives remotely from a home office. The work is successfully collaborated utilizing virtual/remote programs and platforms like DropBox, Asana, GSuite, Microsoft Office, online meetings and screen sharing, and Customer Relationship Management (CRM) systems. The client must be able and willing to utilize these online programs. I will happily provide training to clients who aren't familiar with them.

What does it mean to be a Constant Contact® email marketing partner?

Constant Contact® is the leading provider for email marketing for small businesses and nonprofits. They offer amazing resource support with a live representative so your questions and concerns are always handled quickly.

As a Constant Contact® partner, I can provide my clients with beautiful, professionally designed emails that will generate more customers, donors, sales, and revenue. I offer two options for Constant Contact® email marketing:

1. I create and set up your Constant Contact® account with branding, lists, formatting, etc for a flat fee and you, the client, submit your own email marketing campaigns.

OR:

2. I manage your entire email marketing needs, which would include the flat rate to set up plus my monthly rate and the Constant Contact® fee.

I can also provide training to Constant Contact® subscribers who would like to manage their own email marketing but need assistance in best practices and use.

Will you work with other email marketing platforms besides Constant Contact®?

Although my expertise is with Constant Contact®, I am also able to work with MailChimp accounts. I will provide email marketing services utilizing your MailChimp account until you're ready to switch to Constant Contact®, if that is something you want to do.

What are the benefits of outsourcing my business’ email marketing and administrative support to a virtual assistant?

Outsourcing your business’ email marketing and administrative support to a virtual assistant is incredibly cost-effective. Since a VA is not an employee and works remotely, you as the client are not responsible for employee-related taxes, insurance, or benefits and do not need to pay for extra office space, equipment, or supplies.

Can you provide my business with long-term administrative support services?

Absolutely! I offer long-term, cost-saving packages for 5, 10 or 15 hours a month.

What if I only need your services for a short period of time?

That's fine too! I offer customized rates with no commitment for as-needed projects.

Do you offer graphic design services?

No, I do not offer graphic design services. However, I can subcontract out work to qualified graphic designers as needed.

Do you offer content writing services?

While I can edit content formatting, correct grammatical errors, and improve overall readability, I do not offer content writing services. However, I can subcontract out work to a qualified content writer if necessary.

Have more questions about working with I.M. Your Virtual Assistant? Contact me today for a free consultation!